Return & Refund Policy – Effective Date: 20 May 2023
At Whitworth Engineers Pvt. Ltd., we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help.
Returns
- Returns are accepted only for defective or incorrect products delivered.
- To be eligible, you must contact us within 7 days of receiving the product.
- The item must be unused and in the original packaging.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the status.
- If approved, your refund will be processed to the original method of payment within 7–10 business days.
Shipping
- Shipping costs for returns are the responsibility of the buyer unless the return is due to our error.
Non-returnable items
- Custom-manufactured items or special orders are non-returnable unless defective.
Contact Us
If you have any questions or wish to initiate a return, please contact us at info@nailcoils.com or call us at +91 9996999770.
Thank you for choosing Whitworth Engineers.